Sales Associate

Overview

Richemont is a global luxury goods group composed of a portfolio of maisons renowned for craftsmanship, heritage and design excellence. As an employer, Richemont emphasizes artisanal savoir‑faire, client-centric retail experiences and cross‑brand collaboration across jewellery, watches, leather goods and writing instruments.

Role & Responsibilities

• Deliver an impeccable, personalized client experience consistent with luxury brand standards to build long‑term relationships and repeat business.
• Proactively manage clienteling activities including follow‑ups, appointment bookings and after‑sales care to maximise lifetime value.
• Achieve individual and store sales targets through consultative selling, strategic upselling and promotion of brand services.
• Maintain boutique presentation and merchandising to exacting standards, ensuring product displays, windows and stockrooms reflect the maison’s image.
• Operate point‑of‑sale systems accurately, process transactions and handle cash and store reconciliations in accordance with company procedures.
• Support inventory control, receive and process deliveries, and participate in stock counts and loss‑prevention programmes.
• Contribute to team performance through clear communication, knowledge sharing and active participation in training initiatives.

Qualifications

• Proven ability to deliver high‑level client service with discreet, professional demeanour appropriate to luxury retail.
• Strong interpersonal skills, persuasive communication and the capacity to build rapport with a diverse, high‑net‑worth clientele.
• Flexibility to work retail hours, including evenings, weekends and public holidays; adaptability to boutique scheduling needs.
• Right to work in South Korea and compliance with local employment requirements.

Skills

Experience

Typically 1–2 years of retail sales experience; experience within a luxury brand or premium retail environment preferred, with demonstrable success meeting sales KPIs and cultivating repeat clients.

Education

High school diploma or equivalent; vocational training or certifications in retail, sales or luxury brand management advantageous.

Culture

Richemont boutiques prioritise craftsmanship, refined client service and attention to detail. The working environment is collaborative and service‑oriented, with an expectation of professionalism, continuous learning and pride in representing storied maisons.