Sales Associate

Overview

Richemont is a Swiss-based luxury goods holding company comprising maisons renowned for fine jewellery, watches, writing instruments and leather goods. As an employer it emphasizes heritage craftsmanship, meticulous product knowledge and an international retail network that serves discerning clientele across flagship boutiques and selective points of sale.

Role & Responsibilities

• Deliver exemplary, personalised service to high-end clientele and cultivate long-term relationships through proactive clienteling and follow-up.
• Achieve and exceed individual and store sales targets while contributing to the boutique’s commercial objectives.
• Convey expert product knowledge across relevant categories (e.g., watches, jewellery, leather goods) and educate clients on provenance, materials and craftsmanship.
• Maintain boutique presentation to exacting brand standards including visual merchandising, window dressing and housekeeping.
• Operate point-of-sale systems, process transactions accurately and manage cash-handling procedures in compliance with company policy.
• Support inventory operations: receive goods, perform stock counts, tag merchandise and report discrepancies.
• Participate in VIP events, private appointments and trunk shows; coordinate client invitations and onsite client care.
• Adhere to loss-prevention, compliance and security procedures and maintain confidentiality of client data.

Qualifications

• Polished professional presentation and exceptional interpersonal skills suited to a luxury environment.
• Proven ability to deliver high-touch customer service and manage demanding client expectations.
• Flexible availability, including weekends and peak retail periods; readiness to support special events and evening appointments.
• Right to work in Turkey and ability to commute to the boutique in Bodrum.

Skills

Experience

Preferably 1–2 years of retail experience; prior experience in luxury or premium boutiques is strongly preferred. Demonstrated sales performance and familiarity with high-value transactions are advantageous.

Education

High school diploma or equivalent; vocational training or studies in retail, hospitality or luxury goods is a plus.

Culture

The workplace reflects Richemont’s commitment to craftsmanship, discretion and client-centric service. Teams operate in a collegial, high-expectation environment where attention to detail, product excellence and ongoing in-house training are valued.