Sales Associate

Overview

Richemont is a leading international luxury goods group that manages a portfolio of maisons across jewellery, watches and high-end accessories. As an employer, Richemont emphasizes craftsmanship, heritage and client-centric service, operating globally with a commitment to product excellence and discreet, personalized client experiences.

Role & Responsibilities

• Deliver exemplary, personalized service to high-net-worth and discerning clients, cultivating long‑term relationships and repeat business.
• Achieve and contribute to store sales targets through proactive client engagement, tailored product advice and strategic clienteling.
• Operate point‑of‑sale systems accurately, process transactions and handle customer documentation with discretion and attention to detail.
• Maintain boutique presentation standards: visual merchandising, stock replenishment, jewellery/case presentation and housekeeping of the sales floor.
• Support inventory control activities including stock counts, receiving and secure handling of merchandise.
• Assist with in‑store events, private appointments and client communications in coordination with store management and central teams.

Qualifications

• Polished professional presentation and strong interpersonal skills suited to luxury retail.
• Availability for part‑time hours including evenings, weekends and peak holiday periods.
• Right to work in the United States and ability to meet any local regulatory or licensing requirements.
• Basic numeracy and proven ability to operate point‑of‑sale systems accurately.
• Discretion and adherence to high confidentiality standards when handling client information and valuable merchandise.

Skills

Experience

Preferably 1+ year of customer‑facing experience in luxury retail, jewellery, watches or high‑end hospitality; candidates with strong retail or hospitality backgrounds demonstrating sales aptitude will be considered.

Education

High school diploma or equivalent.

Culture

The Richemont environment values meticulous craftsmanship, refined client service and collaborative teamwork across its maisons. Employees are expected to represent the brand with discretion and professionalism, contributing to a culture that prizes heritage, product expertise and sustained client relationships.