Sales Advisor - Stylist

Overview

Richemont is a leading Swiss luxury goods group comprising distinguished maisons such as Cartier, Van Cleef & Arpels and Montblanc. The group is known for its emphasis on craftsmanship, heritage and discreet service, and offers opportunities across a portfolio of high-end brands and boutiques.

Role & Responsibilities

• Deliver exceptional, personalised client service and styling advice to high-net-worth and local clientele, cultivating long-term relationships and repeat business.
• Achieve and exceed individual and boutique sales targets through active client acquisition, consultative selling and strategic clienteling.
• Provide bespoke styling consultations and product presentations, tailoring recommendations to clients’ tastes and wardrobe needs.
• Manage client files and follow-up communications (appointments, after-sales service, invitations to events) to maximise lifetime value.
• Contribute to boutique visual merchandising and maintain an immaculate presentation that reflects brand standards.
• Process transactions accurately using the point-of-sale system and manage stock movements, returns and inventory reconciliation.
• Participate in in-store events, trunk shows and client appointments, collaborating with the boutique team and wider maison network.
• Adhere to brand protocols for product knowledge, confidentiality, loss prevention and high standards of boutique hospitality.

Qualifications

• Polished professional demeanour with proven aptitude for luxury client service and discretion.
• Strong interpersonal and communication skills; ability to build rapport quickly with diverse clientele.
• Commercially minded with a track record of meeting sales targets in a retail or luxury environment.
• Flexible availability to work evenings, weekends and during peak retail periods.
• Authorised to work in France (where applicable).

Skills

Experience

Typically 1–3 years of client-facing experience in luxury retail, fashion or high-end services, with demonstrable sales results and experience in personalised styling or advisory roles.

Education

High school diploma or equivalent; vocational training in fashion, retail or luxury sales preferred.

Culture

Richemont’s maisons prize meticulous craftsmanship, refined client service and a collegial atmosphere that respects heritage while encouraging professional growth. The working environment rewards commercial excellence and a dedication to preserving the brand’s luxury standards.