Operations Supervisor — Evening
Richemont — Operations Supervisor (Evening) in Grand Prairie, USA. Lead evening operations, inventory control and a frontline team for a global luxury group.
Overview
Richemont is a leading international luxury goods group comprising several prestigious Maisons across jewellery, watches, leather goods and accessories. As an employer, Richemont emphasizes artisan craft, meticulous quality and global collaboration, offering opportunities to work within heritage brands and cross‑disciplinary teams across markets.
Role & Responsibilities
- Lead and supervise the evening operations team, including shift scheduling, task allocation and performance management.
- Oversee inbound/outbound processing, stock movement, replenishment and cycle counts to maintain inventory accuracy and product integrity.
- Ensure compliance with company standard operating procedures, safety protocols and loss‑prevention measures during the evening shift.
- Monitor operational KPIs (throughput, accuracy, on‑time processing) and prepare concise shift reports for operations management.
- Coach and develop team members through on‑the‑job training, feedback and performance improvement plans.
- Coordinate with logistics, retail and customer service teams to resolve operational issues and support seasonal or promotional activity.
- Identify process inefficiencies and propose actionable improvements to enhance service levels and operational resilience.
Qualifications
- Proven supervisory experience in operations, distribution, warehouse or retail environments.
- Demonstrable leadership skills with the ability to motivate a frontline team and manage performance under shift constraints.
- Solid understanding of inventory control practices, stock reconciliation and loss‑prevention techniques.
- Proficiency in Microsoft Excel and experience with ERP or warehouse management systems.
- Availability and willingness to work regular evening shifts; flexible to cover additional shifts when required.
Skills
Experience
Typically requires a minimum of 3 years' supervisory experience in retail operations, distribution or logistics; prior exposure to luxury retail or premium product handling is advantageous.
Education
High school diploma or equivalent required; an associate degree or vocational qualification in logistics, supply chain, or business is preferred.
Culture
Richemont cultivates a culture that values craftsmanship, attention to detail and long‑term brand stewardship. Teams operate with high standards of professionalism, cross‑border collaboration and development opportunities for talent seeking careers in the luxury sector.