Operations Manager
Richemont seeks an Operations Manager in Scandicci, Italy to lead site production, quality and logistics for luxury goods.
Overview
Richemont is a leading luxury goods group that houses several prestigious maisons across jewellery, watchmaking, leather goods and accessories. As a global maison-driven organisation, Richemont combines rigorous standards of artisanal craftsmanship with international commercial networks and a commitment to long-term brand stewardship.
Role & Responsibilities
- Lead day-to-day site operations to ensure on-time delivery, cost control and adherence to luxury-quality standards.
- Develop and execute production planning, resource allocation and capacity forecasting across SKUs and product lines.
- Implement and monitor quality assurance protocols, corrective actions and continuous-improvement initiatives (Lean, Kaizen).
- Manage supply‑chain and vendor relationships, coordinating inbound materials, inventory levels and distribution to meet order fulfilment targets.
- Establish, track and report operational KPIs; drive performance reviews and implement remediation plans where necessary.
- Ensure workplace health & safety, regulatory compliance and corporate governance at site level.
- Line-manage cross-functional teams including production, quality, logistics and maintenance; recruit, coach and develop talent to meet growth objectives.
- Collaborate with central functions (design, sourcing, planning, finance) and external stakeholders to align operations with brand and commercial objectives.
Qualifications
- Proven leadership in a manufacturing or production environment within the luxury, fashion or premium consumer goods sector.
- Track record of delivering operational improvements and meeting production targets while maintaining stringent quality standards.
- Strong knowledge of Lean manufacturing principles and continuous-improvement methodologies.
- Proficiency in operations planning and inventory management with a data-driven approach to KPI monitoring.
- Demonstrable capability to manage cross-functional teams and to influence stakeholders at regional and central levels.
Skills
Experience
Typically requires 5+ years of progressive operations experience, including at least 2–3 years in a managerial role within manufacturing or production for luxury or premium goods. Experience must demonstrate successful delivery of production targets, quality programs and cross-functional collaboration.
Education
Bachelor's degree in Engineering, Supply Chain Management, Industrial Management, Business Administration or a related discipline; equivalent professional experience may be accepted.
Culture
Richemont promotes a culture that values artisanal excellence, meticulous quality and long-term brand stewardship. Teams operate in a collaborative, maison-oriented environment where technical craftsmanship and continuous improvement are balanced with international commercial ambition and responsible business practices.