Learning & Development Executive

Overview

Richemont is a leading Swiss luxury goods group comprising distinguished maisons across jewellery, watches, leather goods and writing instruments. The Group is recognised for its commitment to craftsmanship, heritage and curated client experiences; as an employer it prioritises people development, cross‑brand mobility and investment in local talent in key markets including the Middle East.

Role & Responsibilities

• Design, deliver and evaluate classroom and digital learning programmes tailored to retail, boutique and corporate audiences across Richemont maisons in the UAE.
• Support UAE national talent development and Emiratisation initiatives, including onboarding, career pathways and targeted fast‑track programmes for nationals.
• Develop localized e‑learning content and training materials in collaboration with brand L&D leads and subject matter experts.
• Administer the Learning Management System (LMS), maintain training records and generate participation and impact reports for regional stakeholders.
• Facilitate workshops, coaching sessions and train‑the‑trainer programmes to elevate selling skills, product knowledge and service standards.
• Measure training effectiveness through KPIs, post‑training assessments and business‑aligned impact metrics; propose improvements based on data.
• Coordinate logistics and vendor relationships for external training, assessment centres and certification programmes; ensure compliance with local regulations.

Qualifications

• UAE National (required for this vacancy).
• Bachelor’s degree in Human Resources, Business, Education or a related discipline; professional L&D qualification (e.g. CIPD) desirable.
• Proven track record (typically 2+ years) in learning & development, talent programmes or HR, preferably within luxury retail, hospitality or consumer goods.
• Demonstrated facilitation and presentation skills with experience delivering both classroom and virtual training.
• Practical experience with LMS administration and e‑learning development; familiarity with learning measurement techniques.
• Excellent interpersonal skills, cultural sensitivity and the ability to influence across multiple brands and senior stakeholders.
• Fluent English; Arabic language skills advantageous.

Skills

Experience

Minimum of approximately 2 years’ experience in learning & development, talent programmes or HR functions, with demonstrated exposure to retail or luxury environments preferred. Experience administering an LMS, creating e‑learning content and supporting nationalisation/Emiratization initiatives is advantageous.

Education

Bachelor’s degree in Human Resources, Business, Education or a related discipline; professional L&D certification (e.g. CIPD, ATD) is desirable.

Culture

Richemont fosters a culture that values craftsmanship, discretion and long‑term talent development across its maisons. Employees are expected to uphold exacting standards while collaborating cross‑functionally in a collegial environment that supports local talent initiatives and professional growth.