Imports & Exports Coordinator

Overview

Richemont is a leading Swiss luxury goods group comprising a portfolio of prestigious maisons in jewellery, watches, writing instruments and fashion accessories. As an employer it is recognised for its emphasis on artisanal craftsmanship, international reach and sector-specific operational excellence across retail and wholesale channels.

Role & Responsibilities

• Manage end-to-end import and export operations for assigned product lines, ensuring timely movement of goods by air, sea and road.
• Prepare, review and validate trade documentation (commercial invoices, packing lists, bills of lading/air waybills, certificates of origin) and ensure accurate HS tariff classification.
• Coordinate customs clearance with freight forwarders, customs brokers and internal stakeholders; resolve holds, inspections and discrepancies.
• Ensure compliance with Indian customs regulations, trade controls and applicable Incoterms; liaise with regulatory authorities as required.
• Monitor shipment status, maintain tracking and exception reports, and escalate issues to supply chain and commercial teams.
• Reconcile import duties, taxes and charges; support invoice validation and record-keeping for audits and statutory filings.
• Maintain and update import/export records, MIS and standard operating procedures; support continuous improvement initiatives in trade processes.

Qualifications

• Bachelor’s degree in Business, International Trade, Supply Chain, Logistics or a related discipline.
• Strong knowledge of Indian import/export regulations, customs procedures and Incoterms.
• Proven experience in preparing and auditing international shipping documentation and HS classification.
• Excellent attention to detail, organisational skills and the ability to manage multiple shipments concurrently.
• Clear written and verbal communication skills for cross-functional coordination with internal teams and external partners.

Skills

Experience

Approximately 2+ years of hands-on experience in import/export or international logistics, preferably within luxury retail, fashion, jewelry or a regulated-goods environment. Experience working with freight forwarders, customs brokers and ERP systems is expected.

Education

Bachelor’s degree in Business, International Trade, Supply Chain Management, Logistics or equivalent.

Culture

Richemont fosters a culture of meticulous craftsmanship, cross-border collaboration and respect for heritage brands. The workplace emphasizes precision, regulatory compliance and professional development within a global luxury ecosystem.