HR Manager

Overview

Richemont is a leading luxury goods group that owns and supports a portfolio of maisons, including Cartier. The organisation combines global corporate resources with the autonomy of individual houses, emphasising craftsmanship, brand heritage and premium client experience. As an employer, Richemont and its maisons prioritise professional development, cross-border collaboration and high standards of service and excellence.

Role & Responsibilities

• Lead end-to-end HR operations for Cartier in Thailand, partnering with store, country and regional leadership to execute talent strategy.
• Manage recruitment and onboarding for retail and corporate roles, including workforce planning and employer-brand activities to attract high-calibre candidates.
• Provide employee relations counsel, investigate workplace issues, and implement corrective action in accordance with local legislation and company policy.
• Design and deploy performance management, succession planning and career development initiatives tailored to boutique and head-office populations.
• Coordinate training and development programmes, onboarding curricula and leadership workshops in collaboration with Learning & Development stakeholders.
• Oversee compensation and benefits administration in liaison with payroll providers and regional compensation teams to ensure accuracy and compliance.
• Ensure compliance with Thai labour law, statutory filings and internal HR policies; maintain accurate HR records and reporting.
• Act as the primary HR contact for expatriate and mobility matters, including visa support and relocation coordination where applicable.
• Drive employee engagement, retention initiatives and internal communication to strengthen culture and staff morale.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related discipline; advanced degree or HR certification (e.g., CIPD, SHRM) preferred.
• Solid knowledge of Thai labour law and HR regulatory requirements applicable to retail and corporate settings.
• Demonstrated ability to advise senior stakeholders and partner with multi-disciplinary teams in a matrix organisation.
• Strong analytical and organisational skills with meticulous attention to confidentiality and ethical standards.
• Excellent interpersonal skills with proven experience managing employee relations, investigations and performance improvement processes.

Skills

Experience

Typically 5+ years of progressive HR experience, including at least 2–3 years supporting retail or luxury-brand environments and hands-on exposure to HR operations, employee relations and talent management.

Education

Bachelor’s degree in Human Resources, Business Administration or related field; postgraduate qualification or recognised HR certification is advantageous.

Culture

Richemont and its maisons cultivate a culture that values craftsmanship, refinement and collective pride in brand heritage. The workplace balances high professional standards with opportunities for cross-border collaboration, continuous learning and personal development within a global luxury ecosystem.