Group Talent Systems & Operations Project Manager

Overview

Richemont is a Swiss luxury goods holding company comprising a portfolio of maisons across jewellery, watchmaking, leather goods and writing instruments, including globally recognised names such as Cartier, Montblanc and Van Cleef & Arpels. The group operates internationally and invests in heritage craftsmanship, premium retail experiences and digital transformation across its maisons.

Role & Responsibilities

• Lead end-to-end delivery of talent systems projects (implementations, upgrades and integrations) across the group’s brands and regions.
• Partner with HR, IT and business stakeholders to define requirements, scope, governance and success criteria for HR technology initiatives.
• Manage vendor relationships and third-party suppliers, including contract, SOW oversight and performance management.
• Drive data migration, system configuration, integration mapping and end-to-end testing (UAT) to ensure data integrity and operational readiness.
• Plan and execute change management activities: training, communication, adoption tracking and post-implementation support.
• Prioritise and manage project budgets, timelines, risk registers and resource allocation across concurrent programmes.
• Develop and maintain project artefacts: roadmaps, requirements documentation, process maps, release notes and SLA/KPI dashboards.
• Continuously identify process and tooling improvements within talent operations to increase efficiency and reporting capabilities.
• Provide operational support and governance for talent systems, including incident escalation, root-cause analysis and system optimisation.

Qualifications

• Bachelor’s degree in Human Resources, Business, Information Systems or a related discipline; Master’s degree preferred.
• Project management certification or formal training (PMP, PRINCE2 or equivalent) preferred.
• Demonstrable experience implementing or operating major HR systems (HRIS/ATS/LMS/performance) in a complex, multi-brand organisation.
• Strong vendor management experience with proven ability to manage third-party delivery and service levels.
• Excellent stakeholder engagement and communication skills with an ability to influence at senior levels and across cultures.
• Fluency in English required; additional language skills advantageous.

Skills

Experience

Typically 5+ years in HRIS, talent systems or HR operations with at least 2–3 years leading cross-functional, multi-stakeholder projects or programmes in an international environment.

Education

Bachelor’s degree in Human Resources, Business, Information Systems or related field; Master’s preferred.

Culture

Richemont’s workplaces blend high craftsmanship and creative excellence with global, brand-driven collaboration. Teams operate in a matrixed, multinational environment that values discretion, professional development and cross-disciplinary partnership across maisons.