Endpoint Management Engineer

Overview

Richemont is a global luxury goods group that develops and manages a portfolio of prestigious maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont combines heritage craftsmanship with international scale, operating cross-disciplinary teams in technology, retail and creative functions to support its maisons worldwide.

Role & Responsibilities

• Design, deploy and operate enterprise endpoint management solutions to manage Windows and macOS fleets across multiple sites and geographies.
• Implement and maintain MDM and EMM policies, including Microsoft Intune and Jamf Pro, to enforce security, configuration and compliance standards.
• Manage OS imaging, provisioning and lifecycle processes using tools such as Autopilot, MDT and configuration manager workflows.
• Execute patch and vulnerability management processes in coordination with IT security, including Microsoft Defender for Endpoint and WSUS/patching orchestration.
• Package, test and deploy business applications; maintain application deployment pipelines and software distribution via SCCM/Intune.
• Troubleshoot complex endpoint incidents, perform root-cause analysis, and deliver permanent remediation in collaboration with support teams and third-party vendors.
• Produce and maintain technical documentation, runbooks and asset records; contribute to change management and project delivery for workplace initiatives.
• Provide hands-on support and technical guidance to local IT teams and stakeholders during rollouts, upgrades and incident response.

Qualifications

• Proven experience with Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune in a medium-to-large enterprise.
• Demonstrable expertise with Windows 10/11 and macOS administration, OS deployment (Autopilot/MDT) and image management.
• Strong knowledge of endpoint security technologies such as Microsoft Defender for Endpoint and MDM policy enforcement.
• Proficiency in PowerShell scripting for automation and troubleshooting; familiarity with additional scripting (Bash) is an advantage.
• Experience integrating endpoints with Active Directory and Azure AD; understanding of M365 platform administration.
• Excellent communication skills and ability to work with global IT, security and business stakeholders.

Skills

Experience

Minimum of 3 years' hands-on experience managing enterprise endpoint estates, with demonstrable involvement in deployments, patch management and endpoint security in a multinational environment.

Education

Bachelor's degree in Computer Science, Information Systems, Engineering or equivalent practical experience.

Culture

Richemont fosters a culture that values craftsmanship, discretion and excellence, while embracing modern technology to support its maisons. The workplace is international and collaborative, with cross-functional teams that balance meticulous attention to detail and pragmatic delivery.