Deputy Boutique Manager

Location SingaporeSingapore
Type Other
Seniority Manager
Posted Mar 12, 2026
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Richemont is hiring a Deputy Boutique Manager in Singapore to support boutique operations, drive sales and lead the retail team.

Overview

Richemont is a leading luxury goods holding company that owns a portfolio of prestigious maisons across jewellery, watches, leather goods and accessories. The group is recognised for heritage craftsmanship, maison-led creativity and a retail network that prioritises exceptional client service and product excellence.

Role & Responsibilities

  • Support the Boutique Manager in achieving sales targets, store KPIs and commercial objectives through proactive clienteling and daily execution.
  • Lead and motivate boutique staff; conduct coaching, performance reviews, rostering and on-floor training to sustain a high-performing team.
  • Deliver an elevated client experience by overseeing personalised service, CRM follow-up and key-client programmes.
  • Manage day-to-day store operations including opening/closing procedures, cash handling, POS oversight and inventory control.
  • Ensure visual merchandising standards and boutique presentation meet maison directives; coordinate stock replenishment and merchandise rotations.
  • Enforce loss-prevention measures and compliance with brand policies, local regulations and health & safety requirements.
  • Act as boutique representative in the manager’s absence, liaising with regional management on commercial and operational matters.

Qualifications

  • Proven track record in luxury or premium retail with demonstrated commercial results.
  • Prior supervisory or assistant management experience leading frontline retail teams.
  • Strong clienteling and interpersonal skills with a customer-centric mindset.
  • Excellent organisational skills, with the ability to prioritise operational tasks in a high-traffic environment.
  • Professional presence and discretion when handling high-value clientele and confidential information.

Skills

Team leadership and coaching Clienteling and relationship management Visual merchandising implementation Inventory management and stock control Point-of-sale (POS) operations and cash handling Basic Microsoft Office (Excel, Outlook) and retail CRM familiarity Loss-prevention and compliance awareness

Experience

Typically requires 3–5 years of retail experience, ideally within the luxury sector, with at least 1–2 years in a supervisory or assistant management role responsible for sales and team performance.

Education

Secondary education required; bachelor’s degree in business, hospitality, retail management or equivalent preferred.

Culture

Richemont’s boutiques emphasise meticulous craftsmanship, refined client service and a collaborative, maison-driven approach. The work environment is clientele-focused and standards-driven, offering opportunities to develop product knowledge and leadership within a heritage luxury group.