Deputy Boutique Manager

Location PraguePragueCzech Republic
Type Other
Seniority Manager
Posted Mar 16, 2026
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Richemont seeks a Deputy Boutique Manager in Prague to lead boutique operations, drive sales and deliver exceptional luxury client service.

Overview

Richemont is a leading Swiss luxury goods group that brings together prestigious maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont emphasises craftsmanship, maison heritage and long-term talent development across an international retail network.

Role & Responsibilities

  • Support the Boutique Manager in daily boutique operations and ensure the highest level of client service consistent with maison standards.
  • Drive sales performance against targets through proactive clienteling, lead generation and conversion management.
  • Coach, develop and schedule boutique staff; lead by example in sales techniques, visual standards and service rituals.
  • Oversee merchandising and visual presentation to maintain brand identity and optimise selling space.
  • Manage inventory processes, stock control, receiving and loss-prevention procedures in accordance with company policy.
  • Execute administrative duties including sales reporting, KPI monitoring and local regulatory compliance.
  • Contribute to recruitment, onboarding and performance appraisals for boutique team members.
  • Collaborate with regional management and cross-functional teams (marketing, CRM, client services) to implement campaigns and client events.

Qualifications

  • Proven leadership capability with strong coaching and team-management skills.
  • Track record of achieving or exceeding sales targets in a luxury retail environment.
  • Excellent interpersonal and clienteling skills, with the ability to cultivate high-value and repeat clientele.
  • Organisational discipline in stock management, cash handling and store compliance.
  • Legal right to work in the Czech Republic.

Skills

Luxury retail sales and clienteling Team leadership and people development Visual merchandising implementation Inventory control and loss-prevention procedures KPI analysis and sales reporting Event execution and client entertainment Strong communication and presentation skills Proficient in standard retail POS and Microsoft Office applications

Experience

Typically 3+ years of experience in luxury retail with at least 1 year in a supervisory or assistant-managerial role, demonstrating progressive responsibility for sales, team coaching and boutique operations.

Education

Secondary education required; Bachelor's degree in business, retail management, hospitality or related field preferred.

Culture

Richemont cultivates a culture rooted in craftsmanship and maison legacy, encouraging attention to detail and service excellence. The organisation offers a collaborative, international environment with development pathways across maisons and functions.