Communications Manager

Overview

Richemont is a leading Swiss luxury goods group and multi-brand house, home to a portfolio of prestigious maisons across jewellery, watches, leather goods and writing instruments. As an employer it combines heritage craftsmanship with global brand-building expertise, offering a matrix environment that partners creative maison teams with centralized corporate functions.

Role & Responsibilities

• Develop and execute strategic communications and PR plans that elevate brand narrative and support commercial and brand-building objectives in the Miami/North American market.
• Manage media relations including proactive pitching, press release drafting, interview coordination and relationship management with national and trade journalists.
• Lead integrated communications programs across earned, owned and partnered channels, ensuring consistency of message and creative direction with maison and corporate brand teams.
• Oversee crisis and issues communications, preparing holding statements, Q&A materials and senior-spokesperson briefing notes as required.
• Coordinate with marketing, retail, events and digital teams to align campaign launches, product stories and influencer activity with press outreach.
• Manage external agencies and vendors, setting briefs, monitoring deliverables and measuring PR ROI through coverage analysis and reporting.
• Produce and edit high-quality editorial content, executive communications, backgrounders and investor-facing materials when required.
• Track media coverage and communications KPIs, delivering regular performance reports and recommendations for optimisation.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related discipline; advanced degree preferred.
• Proven expertise in luxury, fashion, jewellery or watches communications with strong understanding of lifestyle and trade media ecosystems.
• Exceptional writing, editing and storytelling skills with an ability to craft clear messages for diverse stakeholders.
• Demonstrated experience managing media relationships and leading issues/crisis response.
• Strong stakeholder management and cross-functional collaboration skills, with experience briefing senior executives.

Skills

Experience

Typically requires 5+ years of progressive communications or PR experience, ideally within the luxury goods, fashion, jewellery or high-end lifestyle sectors, with a track record of managing national media and cross-functional campaigns.

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field; advanced degree preferred.

Culture

Richemont’s workplace blends respect for artisan heritage with rigorous, brand-driven professionalism. Teams operate in a collaborative, matrixed environment where creative maisons and centralized functions partner closely to protect and amplify long-term brand equity.