Client Advisor
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Richemont is hiring a Sales Associate in Seoul to deliver exceptional luxury client service in a boutique setting.
Overview
Richemont is a leading Swiss luxury goods holding company comprising a portfolio of maisons across jewellery, watches, leather goods and writing instruments. The group champions artisanal craftsmanship, heritage-led design and a maison-driven model that balances entrepreneurial autonomy with the financial and strategic resources of a global luxury group.
Role & Responsibilities
- Deliver exceptional, personalised client service and build long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and boutique sales targets, contributing to local KPIs and seasonal objectives.
- Maintain intimate product knowledge across relevant categories and convey the brand narrative with confidence and accuracy.
- Ensure boutique presentation and visual merchandising meet maison standards; maintain a pristine selling environment.
- Manage transactions, returns and after‑sales requests accurately using the point-of-sale system; assist with inventory control and stock replenishment.
- Support boutique events, private viewings and VIP appointments; coordinate with the client relations and retail teams as required.
Qualifications
- Professional, polished presentation with a customer-centric disposition appropriate to luxury retail.
- Ability to work flexible retail hours, including weekends and evenings; readiness to participate in boutique events.
- Legal right to work in South Korea and willingness to comply with local employment and compliance requirements.
- High attention to detail and discretion when handling high-value merchandise and client information.
Skills
Experience
Typically 1–3 years of retail experience, preferably within luxury, premium fashion, jewellery or watch segments; demonstrable track record of meeting sales targets is an advantage.
Education
High school diploma or equivalent; vocational training or a tertiary qualification in retail, fashion, hospitality or a related field is advantageous.
Culture
Richemont cultivates a maison-centred culture that values artisanal excellence, product authenticity and personalised client service. The organisation encourages professional development within a collaborative environment where heritage and innovation coexist.