Client Advisor

Overview

Richemont is a distinguished leader in the luxury goods industry, renowned for its prestigious portfolio of luxury brands, including IWC Schaffhausen. As an employer, Richemont offers a dynamic and sophisticated work environment, fostering innovation and excellence in craftsmanship and customer service.

Role & Responsibilities

• Provide exceptional customer service and personalized advice to clients.
• Maintain in-depth knowledge of IWC products and brand heritage.
• Achieve sales targets and contribute to store profitability.
• Build and maintain strong client relationships through effective communication and follow-up.
• Ensure the boutique is well-presented and stocked with the latest collections.

Qualifications

• Experience in luxury retail or customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Passion for luxury goods and a keen eye for detail.

Experience

Prior experience in luxury retail or a similar customer-facing role is required.

Culture

Richemont cultivates a culture of excellence and innovation, where employees are encouraged to develop their skills and grow within the company. The brand values creativity, craftsmanship, and a commitment to delivering exceptional customer experiences.