Boutique Manager
Richemont seeks a Boutique Manager in Barcelona to lead a luxury boutique, drive sales and manage a high-performing team.
Overview
Richemont is a Swiss-based luxury goods holding company comprising a portfolio of maisons across watches, jewellery, leather goods and writing instruments. The group is renowned for heritage craftsmanship, artisanal savoir-faire and a client-centric retail approach, operating boutiques worldwide and investing in long-term talent development within the luxury sector.
Role & Responsibilities
- Lead day-to-day boutique operations to ensure brand standards in client service, presentation and compliance.
- Drive sales performance and continuously exceed boutique KPIs through coaching, merchandising and local business planning.
- Recruit, develop and retain a high-performing retail team; implement training and career-pathing aligned with maison standards.
- Build and maintain long-term client relationships using proactive clienteling and bespoke service initiatives.
- Manage inventory, stock control and loss-prevention procedures to protect luxury merchandise and maximise sell-through.
- Oversee visual merchandising and boutique presentation to reflect seasonal campaigns and maison guidelines.
- Prepare and control local budgets, sales forecasts and reports; monitor P&L and cost control measures.
- Coordinate boutique events, private client appointments and local marketing activations to enhance brand presence.
Qualifications
- Proven leadership capabilities with excellent interpersonal and team-development skills.
- Deep understanding of luxury retail standards and clienteling practices; refined commercial acumen.
- Strong organizational aptitude with experience in inventory control, visual merchandising and store operations.
- Professional demeanour, impeccable presentation and the ability to represent a high-end maison.
- Flexible availability to cover peak retail hours, evenings and weekend events as required.
Skills
Experience
Typically 3–5 years of progressive management experience in luxury retail; prior experience in watches, jewellery or high-end leather goods is strongly preferred.
Education
Bachelor's degree or equivalent professional experience in business, retail management, hospitality or luxury brand management.
Culture
Richemont cultivates an environment that values craftsmanship, heritage and meticulous attention to client experience. The workplace is international, collaborative and development-focused, with an emphasis on professional training and long-term career progression within distinguished maisons.