Account Manager, Fragrances — Travel Retail & Area Management

Overview

Richemont is a leading Swiss-based luxury goods group housing a portfolio of prestigious maisons across jewellery, watches and specialised luxury goods. As an employer, Richemont combines artisanal savoir‑faire with global commercial reach, supporting autonomous brand teams within a collaborative, craftsmanship-focused structure.

Role & Responsibilities

• Manage and grow fragrance business across travel retail accounts within the assigned area, including airports, border shops and onboard channels.
• Define and execute channel-specific sales and merchandising plans to achieve revenue, margin and distribution targets.
• Cultivate and maintain strong commercial relationships with key customers, distributors and retail partners; negotiate commercial terms and annual contracts.
• Coordinate cross-functional launch and promotional activities with marketing, retail operations and supply chain to ensure on-time execution and visual consistency.
• Prepare sales forecasts, monitor performance versus plan, and deliver actionable business reviews and KPIs to senior stakeholders.
• Oversee area P&L responsibility and budget management for travel retail initiatives; identify opportunities for margin improvement.
• Provide on‑site visits, training and coaching to store teams and brand ambassadors to maximise sell‑through and conversion.

Qualifications

• Bachelor’s degree in Business, Marketing, Commerce or a related discipline, or equivalent professional experience.
• Proven experience in key account management within travel retail, duty free or luxury beauty/fragrance channels.
• Demonstrable track record of achieving sales targets and managing complex customer negotiations.
• Strong commercial acumen with experience in forecasting, budgeting and P&L oversight.
• Availability for frequent travel across the assigned area and to travel retail locations.

Skills

Experience

Several years (typically 3–7) of progressive experience in sales or account management within luxury fragrances, beauty or travel retail, with proven success managing major retail partners and delivering growth in duty free environments.

Education

Bachelor’s degree in Business, Marketing, Commerce or a related field preferred.

Culture

Richemont cultivates a culture that values craftsmanship, long‑term brand stewardship and entrepreneurial initiative within a collaborative group framework. Employees work alongside specialist maisons, benefiting from global resources while preserving the autonomy and creative focus of luxury brands.