Boutique Manager
Join Rado in Melbourne as a Boutique Manager on Collins Street. Lead a team in luxury retail, ensuring exceptional customer service and operational excellence.
Overview
Rado, a distinguished brand within The Swatch Group, is renowned for its innovative design and pioneering use of materials in luxury watchmaking. The Swatch Group, a global leader in the watch industry, offers a dynamic and supportive environment for professionals seeking to excel in the luxury retail sector.
Role & Responsibilities
- Oversee daily operations of the boutique to ensure smooth and efficient functioning.
- Lead and motivate the sales team to achieve and exceed sales targets.
- Maintain high standards of customer service to enhance client satisfaction and loyalty.
- Manage inventory and ensure optimal stock levels are maintained.
- Implement visual merchandising strategies to uphold brand standards.
- Prepare sales reports and analyze performance metrics to inform strategic decisions.
- Coordinate with marketing teams to execute promotional activities and events.
Qualifications
- Proven experience in retail management, preferably in the luxury sector.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in sales analysis and reporting.
- Familiarity with inventory management systems.
Skills
Experience
Minimum of 3 years in a managerial role within luxury retail.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
Benefits
Competitive salary package, performance-based incentives, and opportunities for career advancement within The Swatch Group.
Culture
Rado fosters a culture of innovation, excellence, and collaboration. Employees are encouraged to bring their unique perspectives and ideas, contributing to the brand's legacy of pushing boundaries in design and technology.