Team Manager
Join Prada in Milan as a Team Manager. Drive sales and client satisfaction in a dynamic luxury environment. Fluent English required.
Overview
Prada Group, a paragon of luxury and sophistication, is renowned for its innovative approach and commitment to excellence. As part of a prestigious conglomerate, the group encompasses iconic brands such as Prada, Miu Miu, Church's, and Car Shoe, operating in over 45 countries. Prada Group is celebrated for its dedication to craftsmanship and its dynamic, multicultural workforce.
Role & Responsibilities
- Act as a Brand Ambassador, achieving qualitative and quantitative objectives for the assigned product category.
- Motivate and manage the department team to meet sales targets and ensure exceptional client service.
- Analyze department performance and implement actions to achieve business objectives.
- Provide commercial suggestions to the Store Manager and drive the team to exceed KPIs.
- Stay updated on market trends and share insights with relevant functions.
- Foster the development of the e-commerce channel.
- Ensure high levels of customer satisfaction and strengthen customer loyalty.
- Train and inspire sales staff in product knowledge, sales techniques, and company procedures.
- Identify high-potential collaborators for internal development opportunities.
- Ensure effective communication and conduct ad hoc morning briefings.
- Maintain in-depth product knowledge and support product/collection training needs.
- Provide feedback and suggestions on department needs to the Store Manager.
- Ensure effective back-of-house organization and protect company assets.
Qualifications
- Business/Retail Management degree or equivalent is a plus
- Fluent spoken English; other languages are desirable
Skills
Experience
Proven experience in retail management or a similar role within the luxury fashion industry.
Education
Business/Retail Management degree or equivalent is a plus
Culture
Prada Group fosters a creative and international environment, valuing curiosity and the pursuit of excellence. The company is committed to diversity and inclusivity, ensuring equal opportunities for all employees and creating a respectful workplace.