Team Manager

Overview

Prada, a distinguished name in the luxury fashion industry, is renowned for its innovative designs and exceptional craftsmanship. As part of the esteemed Prada Group, the brand offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and sophistication.

Role & Responsibilities

• Lead and develop a team to achieve their full potential, fostering a culture of excellence and growth.
• Drive the team to exceed KPI targets and contribute to the store's overall success.
• Conduct regular performance discussions with the Store Manager/Director, analyze results, and create actionable plans.
• Provide consistent feedback and coaching to ensure a seamless client experience.
• Train team members on client journey, clienteling, storytelling, and product knowledge.
• Participate in talent acquisition, recruitment, and onboarding processes.
• Create a positive and harmonious work environment, ensuring cooperation within the team and with store leadership.
• Maximize business opportunities through efficient sales floor management.
• Inspire the team to deliver a superior client experience and foster long-term client relationships.
• Enhance store performance through CRM and clienteling initiatives.
• Identify opportunities to engage with new clients and expand the store's client base.
• Ensure a unique after-sales experience to maintain product longevity and quality.
• Lead by example in product care and adherence to corporate guidelines.
• Monitor category performance and propose action plans to achieve targets.
• Collaborate with Retail Merchandising and Visual Merchandising teams to drive business growth and maximize category potential.
• Ensure stockroom organization maximizes efficiency and selling opportunities.

Qualifications

• Proven experience in team management within the luxury retail sector.
• Strong leadership and coaching abilities.
• Excellent communication and interpersonal skills.

Skills

Experience

A minimum of 3-5 years of experience in a managerial role within the luxury retail industry is required.

Education

Bachelor's degree in Business, Fashion, or a related field is preferred.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and exclusive discounts on Prada products.

Culture

Prada fosters a culture of innovation, creativity, and excellence. The company values diversity and encourages employees to express their unique talents and perspectives. The work environment is collaborative and supportive, with a strong emphasis on professional development and growth.