Sales Associate
Prada seeks a Client Advisor in Bangkok (Siam Paragon) to deliver exceptional service and drive luxury sales.
Overview
Prada is an Italian luxury fashion house and a leading label within the Prada Group, which also encompasses brands such as Miu Miu and Church’s. The Group is internationally recognised for craftsmanship, innovation and a curated retail experience; as an employer it offers creative, fast-paced boutiques and global career pathways within the luxury sector.
Role & Responsibilities
- Welcome and serve clients, delivering an exceptional in-store experience that reflects the Brand’s values.
- Build and maintain long-term client relationships using a personalised approach and CRM/digital tools.
- Proactively identify and convert sales opportunities through cross-selling across departments to meet individual sales targets and KPIs.
- Maintain up-to-date product, brand and market knowledge, including competitor and fashion trend awareness.
- Preserve high standards of shop floor presentation and visual display in line with company operational guidelines.
- Handle customer enquiries and complaints professionally, escalating to the line manager when necessary.
- Contribute to loss-prevention and security measures to safeguard products and store assets.
Qualifications
- Proven ability to build and sustain client relationships in a retail or customer-facing environment.
- Strong interpersonal and communication skills with a service-oriented attitude.
- Demonstrable product knowledge and genuine interest in luxury fashion, art and design.
- Fluency in English; proficiency in Mandarin is an advantage.
- Ability to work independently and collaboratively within a team, and to meet sales targets consistently.
Skills
Experience
Proven retail experience, preferably within luxury or premium brands, with a track record of achieving individual sales targets and cultivating repeat clients. Experience using CRM systems to manage client relationships is expected.
Education
High school diploma or equivalent; vocational training or prior retail/luxury sales training preferred.
Culture
Prada fosters a creative, international workplace that prizes curiosity, design sensibility and professional excellence. The brand promotes inclusivity and diversity and supports employee development through exposure to high standards of craftsmanship and client service.