Outlet Sales Assistant
Join Prada in Noventa Di Piave as an Outlet Sales Assistant, delivering exceptional luxury customer experiences and promoting brand values in a dynamic international environment.
Overview
The Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates across more than 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing over 100 nationalities, Prada Group is committed to excellence and innovation.
Role & Responsibilities
- Ensure an exceptional and memorable luxury customer experience, prioritizing client needs and fostering meaningful relationships.
- Act as a Brand Ambassador, conveying and promoting the Brand philosophy and values to clients.
- Achieve store sales targets and contribute to the overall success of the store.
- Exceed individual sales targets and maximize sales performance.
- Demonstrate comprehensive knowledge of products and the history, culture, and DNA of Prada and Miu Miu.
- Capture client data into the company CRM system.
- Embrace and promote an Omni Channel mindset.
- Resolve client complaints in collaboration with the line manager and Client Service team.
- Operate with care and respect for the products.
- Utilize company digital tools to offer a complete and integrated luxury experience.
- Collaborate with the Back of House team in daily store operations.
- Ensure compliance with company policies and procedures.
- Foster a positive working environment, embracing diversity and inclusion values.
Skills
Experience
Previous experience in premium or luxury retail is considered a plus.
Benefits
The role offers an opportunity to work in a creative and international environment, fostering professional growth. The Prada Group values talent and passion, promoting an inclusive workplace with equal opportunities for all.
Culture
Prada Group is dedicated to creating a creative and international work environment, driven by curiosity and a quest for excellence. The company values diversity, ensuring equal opportunities regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics, and is committed to fostering a fair and respectful workplace.