In-Store Trainer

Seniority Mid-Level
Posted Mar 2, 2026

Join Prada in Paris as an In-Store Trainer. Enhance store performance and develop training programs in a luxury retail environment. Apply now!

Overview

The Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries, encompassing renowned brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a workforce representing more than 100 nationalities, the Prada Group is committed to excellence and innovation in the luxury fashion industry.

Role & Responsibilities

  • Support the Store Manager in maximizing store potential and achieving business and qualitative objectives.
  • Plan and implement training programs aligned with global, local, and store priorities.
  • Promote a culture of shadowing, observation, feedback, and coaching at all store levels.
  • Assist Store Leadership in team development and enhancing the performance of individual Client Advisors.
  • Ensure effective implementation of the Client Journey.
  • Identify training needs in line with business priorities and develop action plans at the store and Client Advisor level.
  • Leverage in-store training tools, including training sessions, coaching sessions, daily briefings, and best-practice sharing.
  • Collaborate with other retail functions to organize and manage specific training activities.
  • Conduct team gap analysis, build individual coaching plans, and provide ongoing feedback on team member progress and performance.
  • Drive in-store training initiatives with active shop floor presence and monitor the quality and retention of training content.
  • Foster a culture of self-learning, emphasizing Retail Training Digital Tools.
  • Lead a culture of in-store coaching, focusing on selling skills, client experience, and brand ambassadorship.
  • Manage the onboarding journey for new hires and foster a culture of empathy, warmth, passion, and proactivity.

Qualifications

  • 2 years of experience in a similar role in luxury retail.
  • Fluency in English is a plus.
  • Coaching certification is a plus.

Skills

Ability to understand business needs and create related action plans. Capacity to drive business results and foster a business mindset. Proven shadowing ability on different store roles, including observation, feedback, and coaching methods. Experience in public speaking and content creation is advantageous. Ability to innovate learning methods, both digital and live. Excellent verbal communication and strong presentation skills. Client, business, and KPIs focused. Detail-oriented, organized, and structured thinker. Strong listening skills and self-motivation. High teamwork competency and leadership by example.

Experience

2 years of experience in a similar role within the luxury retail sector.

Benefits

Working in a creative and international environment with opportunities for professional growth. The Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates.

Culture

Prada Group fosters a creative and international work environment, valuing curiosity and the pursuit of excellence. The company is committed to inclusivity, ensuring equal opportunities for all candidates and promoting a diverse and respectful workplace.