In-Store Trainer
Join Prada in Munich as an In-Store Trainer, enhancing talent and client experience in a luxury retail setting. Fluent German and English required.
Overview
Prada is a prestigious Italian luxury fashion house renowned for its commitment to style, innovation, and excellence. As part of the Prada Group, which includes brands such as Miu Miu and Church's, Prada operates globally, offering a dynamic and diverse work environment. The brand is celebrated for its fusion of tradition and modernity, consistently setting benchmarks in the luxury sector.
Role & Responsibilities
- Collaborate with Store Manager and Leadership to identify training needs and develop targeted training plans.
- Deliver in-store training sessions, coaching, and daily briefings in collaboration with retail functions.
- Conduct team gap analyses and build individual coaching plans, providing ongoing feedback on performance.
- Ensure quality and retention of training content across Brand, Client Journey, and Product Knowledge.
- Promote a self-learning culture and continuous skill enhancement through digital training tools.
- Lead a coaching culture, including shadowing, feedback, and 'coach-the-coach' practices.
- Manage new-hire onboarding in partnership with HR, embodying the role of Prada Ambassador.
Qualifications
- Over 2 years of experience in a similar role within the Luxury Retail environment.
- Proven expertise in shadowing, observation, feedback, and coaching.
- Ability to understand business needs and build actionable training plans.
- Strong business mindset with a focus on driving results and client-focused performance.
- Excellent communication, presentation, and stakeholder-management skills.
- Fluent in German and English.
Skills
Experience
A minimum of 2 years in a similar role within the luxury retail sector, with a background in training and learning roles.
Education
Bachelor's degree in Business, Education, or a related field preferred.
Culture
Prada fosters a creative and international work environment, valuing curiosity and excellence. The brand is committed to inclusivity and diversity, ensuring equal opportunities and a respectful workplace for all employees.