In-Store Trainer

Seniority Mid-Level
Posted Mar 6, 2026

Join Prada in Milano as an In-Store Trainer, fostering a culture of excellence and innovation in luxury retail. Apply now!

Overview

Prada Group, a leader in the luxury fashion industry, is renowned for its commitment to innovation and excellence. As part of a prestigious conglomerate that includes brands like Miu Miu and Church's, Prada offers a dynamic work environment that values diversity and creativity, providing employees with opportunities for professional growth and development.

Role & Responsibilities

  • Identify and address training needs in alignment with business priorities.
  • Develop and implement training action plans at both store and individual levels.
  • Utilize in-store training tools and collaborate with other retail functions to manage training activities.
  • Conduct team gap analysis and create personalized coaching plans.
  • Support store leadership in cascading training content related to brand, client journey, and product knowledge.
  • Drive in-store training initiatives and monitor the effectiveness of training content.
  • Foster a culture of in-store coaching, focusing on client advisors' selling skills and brand ambassadorship.
  • Manage onboarding journeys for new hires, ensuring effective induction and integration.

Qualifications

  • Bachelor's degree in learning and development, human resources management, psychology, or a related field.
  • 5+ years of experience in retail training or a retail managerial role.
  • Completed trainer qualification and relevant professional experience.
  • In-depth knowledge of talent management and personnel development methods.
  • Fluent in English.

Skills

Excellent presentation and facilitation skills. Strong coordination and organizational abilities. High-level communication skills.

Experience

5+ years of experience in retail training or a managerial role within the retail sector.

Education

Bachelor's degree in learning and development fields, human resources management, psychology, or a related field.

Culture

Prada fosters a creative and international environment where curiosity and the pursuit of excellence drive success. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.