In-Store Trainer
Join Prada in Hong Kong as an In-Store Trainer. Enhance the store's potential by developing and implementing training programs. Apply now for this luxury fashion opportunity.
Overview
The Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries under prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing more than 100 nationalities, the Prada Group is committed to fostering an inclusive and dynamic work environment.
Role & Responsibilities
- Collaborate with the Store Manager and leadership to identify training needs aligned with business priorities.
- Develop and implement training action plans at both store and individual Client Advisor levels.
- Utilize in-store training tools, including training sessions and coaching, to enhance team performance.
- Conduct daily briefings and share best practices in collaboration with retail functions such as Merchandising, CRM, and Events.
- Perform team gap analysis, create individual coaching plans, and provide ongoing feedback on team member progress.
- Support store leadership in cascading training content on brand, client journey, and product knowledge.
- Drive in-store training initiatives with active shop floor presence and monitor the retention of training content.
- Foster a culture of in-store coaching, prioritizing Client Advisors based on their needs and focusing on selling skills and client experience.
- Manage the onboarding journey for new hires, facilitating their induction and partnering with HR.
Qualifications
- Proven experience in retail training or a similar role within the luxury fashion industry.
- Strong understanding of clienteling and high-end product knowledge.
- Demonstrated ability to coach and develop retail teams.
Skills
Experience
A minimum of 3-5 years of experience in retail training or a similar role within the luxury fashion industry is required.
Education
Bachelor's degree in Business, Fashion, or a related field is preferred.
Benefits
The role offers a creative and international work environment, fostering professional growth and development. The Prada Group is committed to promoting an inclusive workplace with equal opportunities for all.
Culture
The Prada Group thrives on a culture of creativity, curiosity, and excellence. It values the talent and passion of its employees, promoting professional growth and inclusivity. The Group is dedicated to building a fair and respectful workplace, embracing diversity as a core value.