In-Store Trainer

Overview

Prada, a distinguished name in the luxury fashion industry, is part of the Prada Group, which also includes brands such as Miu Miu, Church's, and Car Shoe. Known for its innovative designs and exceptional craftsmanship, Prada operates globally, offering a dynamic and inclusive work environment that values creativity and excellence.

Role & Responsibilities

• Identify training needs in alignment with business priorities and develop action plans for store and client advisor levels.
• Leverage in-store training tools and collaborate with other retail functions to organize and manage training activities.
• Perform team gap analysis, build individual coaching plans, and provide ongoing feedback on team member progress.
• Support store leadership in ensuring comprehensive training on brand, client journey, and product knowledge.
• Drive in-store training initiatives and monitor the quality and retention of training content.
• Lead a culture of in-store coaching, focusing on selling skills, client experience, and brand ambassadorship.
• Manage onboarding journeys for new hires, facilitating their induction and partnering with HR.

Qualifications

• Bachelor’s degree in learning and development, human resources management, psychology, or a related field.
• 4+ years of experience in retail training or a retail managerial role.
• Completed trainer qualification and relevant professional experience.
• In-depth knowledge of talent management and personnel development methods and tools.
• Fluent in English.

Skills

Experience

4+ years of experience in the retail training field or in a retail managerial role.

Education

Bachelor’s degree in learning and development fields, human resources management, psychology, or a related field.

Culture

Prada fosters a creative and international work environment, driven by curiosity and a pursuit of excellence. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.