Outlet Training Intern

Overview

Prada Group is a leading Italian luxury fashion group with a century-long heritage and a global footprint across multiple maisons, including PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa. The Group operates internationally, combining craftsmanship and innovation across retail, product and digital channels, and attracts multicultural teams driven by creativity and excellence.

Role & Responsibilities

• Support the Outlet Training Manager in planning and executing global outlet training projects.
• Deploy and implement training content across retail touchpoints and maintain the central training library.
• Coordinate with external vendors and internal stakeholders to ensure timely delivery of learning initiatives.
• Monitor training activities and results, maintaining trackers, calendars and operational documentation.
• Analyse training data to identify trends and provide actionable insights to improve store performance and client experience.
• Contribute to initiatives that raise service standards and develop store staff capabilities.

Qualifications

• Bachelor’s or Master’s degree in Business, Marketing, Retail, Education, Technology or a related field (current students or recent graduates may be considered).
• Fluent English.
• Strong interpersonal and communication skills, with an aptitude for stakeholder coordination.
• Proven organisational ability and attention to detail.

Skills

Experience

Enrollment in or recent completion of a relevant degree; prior internships or experience in retail, learning & development, CRM or store operations is advantageous but not mandatory. Demonstrable interest in luxury retail and omnichannel training preferred.

Education

Bachelor’s or Master’s degree in Business, Marketing, Retail, Education, Technology or a related field.

Culture

Prada Group fosters a creative, international workplace where craftsmanship, innovation and curiosity are prized. Teams are motivated by excellence and professional growth, and the Group emphasises inclusivity and equal opportunity across its global operations.