Department Manager
Join Prada in Tokyo as a Department Manager, leading sales and enhancing customer experiences in a luxury retail environment.
Overview
Prada, a distinguished name in the luxury fashion industry, is part of the Prada Group, which also includes Miu Miu, Church's, and Car Shoe. Renowned for its innovative designs and exceptional craftsmanship, Prada offers a dynamic and multicultural work environment, employing individuals from over 100 nationalities across more than 45 countries.
Role & Responsibilities
- Lead and motivate the team to achieve sales targets and provide exceptional customer experiences.
- Collaborate closely with the store manager to implement sales strategies and achieve budget and KPI goals.
- Maximize business opportunities and enhance sales performance and contribution.
- Foster team motivation and build a strong team spirit.
- Provide training on product knowledge, sales techniques, and customer service to team members.
- Identify and nurture talent within the team, offering opportunities for internal growth and career development.
- Ensure the store's operational excellence through effective management of displays, visual merchandising, and inventory.
- Plan and execute local events to increase brand awareness and customer acquisition.
- Analyze competitors' events and propose optimal event plans.
- Enhance brand value through collaboration with headquarters and influencers.
Qualifications
- Experience in management within the luxury retail, domestic, or select shop industry.
- Proven ability to lead and develop customer relationships and team growth.
- Strong organizational skills to build and maintain a cohesive team.
- Capability to support individual career plans within the team.
- Ability to create a comfortable work environment.
- Proficiency in numerical and KPI analysis, management, and logical structuring.
Skills
Experience
Experience in management roles within the luxury retail industry is required.
Culture
Prada is known for its commitment to innovation and excellence, fostering a culture that values creativity and diversity. Employees are encouraged to bring their unique perspectives to the table, contributing to the brand's iconic status in the fashion world.