Department Manager

Seniority Manager
Posted Mar 6, 2026

Join Prada in Kuala Lumpur as a Department Manager. Lead sales teams, drive client satisfaction, and foster innovation in a luxury retail setting.

Overview

Prada Group, a prestigious name in the luxury fashion industry, is renowned for its commitment to innovation and excellence. As part of a global conglomerate that includes brands like Miu Miu and Church's, Prada offers a dynamic and multicultural work environment. The company values creativity and diversity, fostering an inclusive atmosphere where talent is nurtured and professional growth is encouraged.

Role & Responsibilities

  • Drive the department team to exceed financial targets and maximize sales performance.
  • Support the Store Manager in developing and implementing business plans.
  • Foster cross-selling and up-selling among product categories.
  • Ensure the highest standard of client service on the sales floor.
  • Promote omni-channel awareness and the use of digital tools.
  • Develop and maintain strong client relationships and ensure client satisfaction.
  • Motivate and manage the department team, promoting a positive work environment.
  • Ensure compliance with company procedures on cash activity, inventory, and logistics.

Qualifications

  • Business/Retail Management degree or equivalent is a plus.
  • Interest in luxury fashion, art, and design.

Skills

Passion and knowledge of the managed product category. Strong customer service approach. Ability to lead and influence peers. Problem-solving skills. Organized and detail-oriented.

Experience

Proven experience in a managerial role within the luxury retail sector is required.

Education

Business/Retail Management degree or equivalent is a plus.

Culture

Prada Group is celebrated for its creative and international environment, where curiosity and the pursuit of excellence drive success. The company is committed to diversity and inclusion, ensuring a respectful workplace where all employees can thrive.