Department Manager

Seniority Manager
Posted Mar 6, 2026

Join Prada in Istanbul as a Department Manager, leading sales and client experience in a luxury setting. Apply now for this exciting opportunity.

Overview

Prada Group, a beacon of luxury fashion, is renowned for its innovative designs and exceptional craftsmanship. As part of a global conglomerate, it operates alongside prestigious brands such as Miu Miu and Church's, offering a dynamic and culturally rich workplace. Prada is committed to excellence and creativity, making it a distinguished employer in the luxury sector.

Role & Responsibilities

  • Ensure exceptional customer service and foster cross-selling among product categories.
  • Analyze department performance and define actions to achieve business objectives.
  • Provide commercial suggestions to the Store Manager.
  • Drive the team to exceed their KPIs and foster e-commerce channel development.
  • Train and inspire sales staff in product knowledge, sales techniques, and company procedures.
  • Identify high-potential collaborators for internal development opportunities.
  • Guarantee in-depth product knowledge and effective visual presentation within the department.
  • Ensure efficient back-of-house organization and protect company assets.

Qualifications

  • Business/Retail Management degree or equivalent is a plus.
  • Fluent spoken English; other languages are desirable.

Skills

Passion and knowledge of the managed product category. Strong customer service approach. Ability to lead and influence peers. Organized and detail-oriented. Problem-solving skills. Interest in luxury/fashion, art, and design.

Experience

Proven experience in a similar role within the luxury retail sector is required.

Education

Business/Retail Management degree or equivalent is a plus.

Culture

Prada Group fosters a creative and international environment, valuing curiosity and the quest for excellence. The company is committed to inclusivity, ensuring equal opportunities and a respectful workplace for all.