Department Manager

Location BerlinBerlinGermany
Type Full-Time
Seniority Manager
Posted Feb 3, 2026
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Join Prada in Berlin as a Department Manager. Lead a dynamic team in a luxury retail environment, delivering exceptional client experiences. Apply now!

Overview

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation in the fashion industry. As a global leader, the Group operates in over 45 countries with prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa, employing a diverse workforce from over 100 nationalities.

Role & Responsibilities

  • Deliver exceptional client experiences to drive cross-selling, customer satisfaction, and long-term loyalty.
  • Lead the team to exceed KPIs by analyzing department performance and implementing targeted action plans.
  • Support business growth by sharing commercial insights, market trends, and recommendations with the Store Manager.
  • Develop and inspire the sales team through training in product knowledge, sales techniques, customer service, and company procedures.
  • Identify and nurture high-potential talent, encouraging internal development and knowledge sharing through effective communication and briefings.
  • Drive department growth by strengthening clienteling activities, expanding the local customer base, and supporting e-commerce development.
  • Ensure operational excellence through strong visual merchandising, efficient back-of-house organization, product expertise, and asset protection.

Qualifications

  • 5+ years of experience in a leading role within the luxury retail environment.

Skills

Passionate about the product category with strong market and product knowledge. Business-driven mindset with solid problem-solving skills. Collaborative team player with the ability to lead, influence, and inspire peers. Customer-centric approach with a natural ability to serve and engage clients. Fluency in German and English.

Experience

A minimum of five years in a leadership role within the luxury retail sector is required.

Benefits

Working at Prada Group offers a creative and international environment with opportunities for professional growth. The company promotes an inclusive work environment, ensuring equal opportunities for all candidates.

Culture

Prada Group fosters a creative and international atmosphere, valuing curiosity and the pursuit of excellence. The company is committed to diversity, promoting a fair and respectful workplace for all employees.