Prada Client Advisor
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Join Prada in Vienna as a Client Advisor. Engage with clients, enhance their brand experience, and embody the essence of luxury fashion in this part-time role.
Overview
The Prada Group, established in 1913 in Italy, is a beacon of luxury and innovation within the fashion industry. As a global leader, the Group operates across more than 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce representing over 100 nationalities, the Prada Group fosters a creative and international work environment, driven by a commitment to excellence and the professional growth of its employees.
Role & Responsibilities
- Provide an exceptional in-store experience by welcoming and serving customers.
- Develop and maintain client relationships using a personalized approach, supported by CRM and digital tools.
- Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, coordinating with the line manager as necessary.
- Maintain high standards of shop floor and visual displays, adhering to company operational guidelines and stock procedures.
- Contribute to store security and prevent product thefts.
Skills
Experience
Previous experience in luxury retail or a similar customer-facing role is preferred.
Workplace
This position is based in Vienna, Vienna, Austria. Cerulean lists 28 open roles in Vienna, including 1 posted recently. In Austria as a whole, Cerulean currently features 37 open positions, with 1 posted this week.
Benefits
The Prada Group offers a creative and international work environment with opportunities for professional growth. The company promotes inclusivity and equal opportunities for all candidates, regardless of personal characteristics.
Culture
Prada Group is renowned for its dedication to luxury, style, and innovation. The company values diversity and inclusivity, fostering a respectful workplace where talent and passion are highly regarded. Employees are encouraged to grow professionally within a supportive and dynamic environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.