Client Advisor
Join Prada in Short Hills as a Client Advisor, enhancing customer experiences in a luxury retail setting. Apply now for this exciting opportunity.
Overview
Prada, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the Prada Group, which includes esteemed brands such as Miu Miu, Church's, and Car Shoe, the company operates globally, offering a dynamic and multicultural work environment. Prada is celebrated for its dedication to craftsmanship and its forward-thinking approach to fashion.
Role & Responsibilities
- Welcome and serve customers, providing an excellent in-store experience.
- Maintain and develop client relationships using CRM and digital tools.
- Engage in cross-selling across all departments to maximize sales opportunities.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Effectively handle customer complaints, liaising with management as necessary.
- Ensure high standards of shop floor and visual display, adhering to operational guidelines.
- Contribute to store security and prevent product theft.
Qualifications
- Proven experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Fluency in English; additional languages are a plus.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is preferred.
Culture
Prada fosters a creative and international environment, valuing curiosity and the pursuit of excellence. The company is committed to inclusivity and diversity, ensuring equal opportunities and a respectful workplace for all employees.