Client Advisor

Location Short HillsNew JerseyUSA
Type Full-Time
Seniority Mid-Level
Posted Nov 4, 2025
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Join Prada in Short Hills as a Client Advisor. Leverage your passion for luxury fashion and sales to deliver exceptional customer experiences in a creative and inclusive environment.

Overview

Prada Group, a paragon of luxury and innovation, was established in 1913 in Italy. As a global leader in the luxury sector, the Group operates across more than 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce representing over 100 nationalities.

Role & Responsibilities

  • Welcome and serve customers, ensuring an exceptional in-store experience.
  • Cultivate and maintain client relationships using personalized approaches and leveraging CRM and digital tools.
  • Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • Stay informed about fashion trends and competitors.
  • Demonstrate comprehensive brand and product knowledge.
  • Address customer complaints effectively, liaising with the line manager when necessary.
  • Maintain high standards of shop floor and visual displays, adhering to company operational guidelines and stock procedures.
  • Contribute to store security and prevent product thefts.

Skills

Passion for human relations and sales Problem-solving skills and curiosity about luxury fashion, art, and design Experience in building long-lasting client relationships Ability to work both independently and as part of a team Excellent communication and interpersonal skills Passion and knowledge of the managed product category Proficiency in English; additional languages are advantageous

Experience

Proven experience in luxury retail sales, with a focus on client relationship management.

Benefits

Prada Group offers a creative and international work environment, fostering professional growth and valuing the talent and passion of its employees. The company promotes inclusivity and equal opportunities, ensuring a fair and respectful workplace for all.

Culture

Prada Group is committed to fostering a creative and international environment, driven by curiosity and a pursuit of excellence. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.