Client Advisor

Location Sao PauloSao PauloBrazil
Type Full-Time
Seniority Entry-Level
Posted Jan 30, 2026
Apply Now

Join Prada Group in Sao Paulo as a Client Advisor. Enhance sales performance and customer relationships in a luxury retail environment.

Overview

Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a leader in the luxury sector, the Group operates in over 45 countries, encompassing renowned brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing over 100 nationalities, Prada Group is committed to excellence and creativity.

Role & Responsibilities

  • Serve as an ambassador of the Brand, conveying its philosophy and values.
  • Maximize sales performance by fostering customer relationships and developing brand loyalty.
  • Provide an exceptional in-store experience, welcoming and serving customers.
  • Maintain and develop client relationships using CRM and digital tools.
  • Engage in cross-selling across all departments to achieve individual sales targets and KPIs.
  • Stay updated on fashion trends and competitors.
  • Demonstrate comprehensive brand and product knowledge.
  • Effectively handle customer complaints, liaising with the line manager when necessary.
  • Ensure the shop floor and visual displays meet high standards, adhering to operational guidelines and stock procedures.
  • Contribute to store security and prevent product thefts.

Skills

Passion for human relations and sales Problem-solving skills and curiosity Interest in luxury fashion, art, and design Experience in building long-lasting client relationships Ability to work both independently and as part of a team Excellent communication and interpersonal skills Passion and knowledge of the product category Fluency in Portuguese; additional languages are advantageous

Experience

Experience in luxury retail sales and client relationship management is preferred.

Benefits

The position offers a creative and international work environment, fostering professional growth through curiosity and a quest for excellence. Prada Group values talent and passion, promoting an inclusive workplace with equal opportunities for all.

Culture

Prada Group champions a creative and international environment, driven by curiosity and excellence. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.