Client Advisor

Location San DiegoCaliforniaUSA
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Prada in San Diego as a Client Advisor. Enhance customer experiences and drive sales in a luxury fashion environment.

Overview

The Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation in the fashion industry. Operating across more than 45 countries, the Group encompasses renowned brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing over 100 nationalities, Prada is committed to excellence and creativity, making it a prestigious employer in the luxury sector.

Role & Responsibilities

  • Welcome and serve customers, ensuring an exceptional in-store experience at all times.
  • Develop and maintain client relationships through personalized approaches, utilizing CRM and digital tools.
  • Engage proactively in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • Stay informed about fashion trends and competitors.
  • Demonstrate comprehensive brand and product knowledge.
  • Effectively handle customer complaints, liaising with the line manager when necessary.
  • Ensure the shop floor and visual displays meet high standards, adhering to company operational guidelines and stock procedures.
  • Contribute to maintaining a high level of security and prevent product theft.

Skills

Passion for human relations and sales Problem-solving skills, curiosity, and interest in luxury fashion, art, and design Experience in building long-lasting client relationships Ability to work both independently and as part of a team Excellent communication and interpersonal skills Passion and knowledge of the managed product category Proficiency in English; additional languages are advantageous

Experience

Experience in luxury retail sales and client relationship management is preferred.

Benefits

Employees benefit from working in a creative and international environment, with opportunities for professional growth driven by talent and passion. The company promotes an inclusive work environment, ensuring equal opportunities for all candidates.

Culture

Prada Group fosters a creative and international workplace, driven by curiosity and a quest for excellence. The company values the talent and passion of its employees, promoting professional growth and inclusivity, and ensuring a fair and respectful environment for all.