Client Advisor
Join Prada in Phuket as a Client Advisor. Embrace a luxury fashion career with a global leader, fostering client relationships and maximizing sales.
Overview
The Prada Group, established in 1913 in Italy, stands as a beacon of luxury and innovation in the fashion industry. As a global leader, the Group operates in over 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing over 100 nationalities, the Prada Group is committed to excellence and creativity.
Role & Responsibilities
- Provide an exceptional in-store experience by welcoming and serving customers with excellence.
- Develop and maintain client relationships through personalized approaches, utilizing CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, coordinating with the line manager as necessary.
- Maintain high standards of shop floor and visual display, adhering to company operational guidelines and stock procedures.
- Contribute to store security by preventing product theft.
Skills
Experience
Experience in client relationship management and sales within the luxury fashion industry is preferred.
Benefits
The role offers the opportunity to work in a creative and international environment, fostering professional growth and development. The Prada Group promotes an inclusive work environment with equal opportunities for all.
Culture
Prada Group values creativity, curiosity, and excellence, fostering a diverse and inclusive workplace. The company is committed to providing equal opportunities and building a respectful environment for all employees.