Client Advisor Intern

Overview

Prada is a heritage Italian luxury house renowned for its craftsmanship, conceptual design and refined ready-to-wear and accessories. Part of the Prada Group — which includes Miu Miu, Church's, Car Shoe and Luna Rossa — the Maison operates internationally and emphasizes creativity, quality and a rigorous approach to retail excellence.

Role & Responsibilities

• Welcome clients and deliver a luxury in‑store experience reflecting the Maison’s standards.
• Build and nurture long‑term client relationships through personalised service and clienteling.
• Use CRM and digital tools to manage client data, follow up on leads and maintain client engagement.
• Maximise sales opportunities and facilitate cross‑selling across product categories to achieve individual KPIs.
• Demonstrate comprehensive product and brand knowledge and stay informed on fashion trends and competitor activity.
• Manage client enquiries and disputes, escalating to the manager when appropriate.
• Maintain store presentation and compliance with visual merchandising, stock procedures and operational guidelines.
• Contribute to store security measures to prevent loss and ensure a safe retail environment.

Qualifications

• Strong appetite for sales and client‑facing interaction.
• Marked interest in luxury, fashion, art and design.
• Proven ability to create and develop client relationships.
• Effective problem‑solving skills with a sense of urgency and accuracy.
• Team player who can also work autonomously.
• Excellent verbal communication skills in French and English; a third language is a plus.

Skills

Experience

Prior demonstrable client‑facing or retail experience is preferred; candidates should evidence experience building relationships and delivering personalised service.

Education

Currently enrolled in a higher education programme (Bachelor’s or Master’s) in business, fashion, luxury management or a related discipline is preferred for this internship.

Culture

The Maison offers a creative, international work environment that prizes curiosity, craftsmanship and intellectual rigor. Teams are diverse and collaborative, with a strong focus on professional development and respect for individual talent.