Client Advisor
Join Prada in Geneva as a Client Advisor. Engage with luxury fashion clients, enhance brand loyalty, and drive sales in a dynamic, inclusive environment.
Overview
Prada Group, established in 1913 in Italy, is a global leader in the luxury fashion industry, renowned for its commitment to excellence and innovation. Operating in over 45 countries, the Group encompasses prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce representing more than 100 nationalities.
Role & Responsibilities
- Provide an exceptional in-store experience by welcoming and serving customers.
- Cultivate and maintain client relationships using personalized approaches and digital tools.
- Engage in cross-selling across departments to maximize sales and achieve individual targets and KPIs.
- Stay informed about fashion trends and competitors to enhance brand and product knowledge.
- Address customer complaints effectively, involving line management when necessary.
- Maintain high standards of shop floor and visual display in line with company guidelines.
- Contribute to store security and prevent product theft.
Skills
Experience
Proven experience in sales, particularly within the luxury fashion sector, is required.
Benefits
The position offers the opportunity to work in a creative and international environment, fostering professional growth and development. Prada Group is committed to inclusivity, ensuring equal opportunities for all employees.
Culture
Prada Group values creativity, curiosity, and the pursuit of excellence, fostering an inclusive work environment that celebrates diversity and promotes equal opportunities for all employees.