Client Advisor
Join Prada in Cannes as a Client Advisor. Leverage your fluency in French and English to deliver exceptional luxury experiences. Russian proficiency is a plus.
Overview
Prada Group, a distinguished leader in the luxury fashion industry, was established in 1913 in Italy. Renowned for its commitment to excellence and innovation, the Group operates across more than 45 countries under prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce comprising over 100 nationalities, Prada Group is a beacon of creativity and international collaboration.
Role & Responsibilities
- Serve as a brand ambassador, conveying Prada's philosophy and values to clients.
- Maximize individual and team sales by providing an extraordinary luxury customer experience.
- Capture and manage customer data in the CRM to foster personalized client relationships.
- Embrace and promote an Omni Channel approach.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, involving management when necessary.
- Maintain high standards for shop floor and visual displays, adhering to operational guidelines.
- Contribute to security measures to prevent product theft.
Qualifications
- Fluency in French and English; proficiency in Russian is advantageous.
Skills
Experience
Proven experience in luxury retail or a similar client-facing role, with a track record of building enduring client relationships.
Benefits
Prada Group offers a creative and international work environment that values talent and passion, fostering professional growth. The company promotes inclusivity and diversity, ensuring equal opportunities for all employees.
Culture
Prada Group is committed to fostering an inclusive work environment that values diversity and ensures equal opportunities for all. The company thrives on creativity and excellence, encouraging professional growth and collaboration among its diverse teams.