Client Advisor
Join Prada in Boston as a Client Advisor, enhancing customer experiences in a luxury setting. Apply now for this prestigious role.
Overview
Prada, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the Prada Group, which includes brands such as Miu Miu, Church's, and Car Shoe, the company operates globally, offering a diverse and dynamic work environment. Prada values creativity and the pursuit of excellence, making it an esteemed employer in the luxury sector.
Role & Responsibilities
- Welcome and serve customers, ensuring an excellent in-store experience.
- Maintain and develop client relationships using CRM and digital tools.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Address customer complaints effectively, liaising with management as necessary.
- Maintain high standards of shop floor and visual display, adhering to company guidelines.
- Contribute to store security and prevent product theft.
Qualifications
- Proven experience in building long-lasting client relationships.
- Ability to work independently and as part of a team.
- Fluency in English; additional languages are advantageous.
Skills
Experience
Experience in luxury retail sales and client relationship management is required.
Culture
Prada fosters a creative and international work environment, driven by curiosity and a quest for excellence. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.