Client Advisor
Join Prada in Bodrum as a Client Advisor. Enhance customer experiences and build brand loyalty in a creative, inclusive environment.
Overview
Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing more than 100 nationalities, Prada Group is committed to excellence and creativity.
Role & Responsibilities
- Welcome and serve customers, ensuring an exceptional in-store experience.
- Develop and maintain client relationships using personalized approaches and digital tools.
- Engage in cross-selling across all departments to maximize sales opportunities and achieve individual targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, involving management when necessary.
- Maintain high standards of shop floor and visual displays in line with company guidelines.
- Contribute to store security and prevent product theft.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is preferred.
Benefits
Employees enjoy a creative and international work environment that fosters professional growth. The company values diversity and promotes an inclusive workplace, ensuring equal opportunities for all.
Culture
Prada Group cultivates a creative and international atmosphere, driven by a passion for excellence and curiosity. The company values the talent and passion of its employees, fostering their professional growth. It is committed to diversity and inclusivity, ensuring a respectful and fair workplace for all.