Client Advisor
Join Prada Group in Amsterdam as a Client Advisor. Engage with clients in a luxury retail environment, offering personalized service and expertise. Fluency in Dutch and English required.
Overview
Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation in the fashion industry. As a global leader, the Group operates in over 45 countries with prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce of over 100 nationalities.
Role & Responsibilities
- Provide an exceptional in-store experience by welcoming and serving customers.
- Develop and maintain client relationships using personalized approaches and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual targets.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, liaising with management when necessary.
- Maintain high standards of shop floor and visual display in line with company guidelines.
- Contribute to store security and prevent product theft.
Qualifications
- Fluency in Dutch and English.
Skills
Experience
Proven experience in luxury retail or a similar customer-facing role is preferred.
Benefits
Prada Group offers a creative and international work environment, fostering professional growth and valuing talent and passion. The company is committed to inclusivity, ensuring equal opportunities for all employees.
Culture
Prada Group champions a diverse and inclusive workplace, valuing the unique contributions of each employee. The company fosters a culture of creativity, curiosity, and excellence, providing a supportive environment for professional development.