Sales Associate
Join Pomellato in Tokyo as a Sales Associate. Represent the brand in luxury retail, guiding clients through their buying journey and contributing to sales targets.
Overview
Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its artisanal craftsmanship and innovative designs. As part of the Kering Group, a global leader in luxury, Pomellato offers a dynamic and inclusive workplace that values creativity and excellence. Employees are encouraged to contribute to the brand's legacy of elegance and sophistication.
Role & Responsibilities
- Advise customers throughout their buying journey, ensuring an exceptional brand experience.
- Present the collection in alignment with brand standards and values.
- Support clients with product selection, returns, and exchanges.
- Contribute to achieving sales targets and enhancing customer satisfaction.
- Stay informed about product characteristics, styles, and trends to provide knowledgeable assistance.
Qualifications
- Previous experience in luxury retail or a similar customer-facing role.
- Strong understanding of the luxury market and customer service excellence.
Skills
Experience
A minimum of 2 years in a luxury retail environment or similar customer service role is required.
Education
High school diploma or equivalent.
Benefits
Employees enjoy a comprehensive benefits package, including health insurance, performance bonuses, and opportunities for professional development within the Kering Group.
Culture
Pomellato fosters a culture of creativity, inclusivity, and excellence. As part of the Kering Group, employees are part of a global network that values innovation and sustainability, providing a supportive and inspiring environment.