Sales Associate
Join Pomellato in New York as a Sales Associate, offering luxury customer service at the flagship location. Be part of a diverse and inclusive team under the Kering Group.
Overview
Pomellato, a distinguished name in the realm of contemporary fine jewelry, is celebrated for its vibrant gemstones and distinctive, avant-garde designs. Established in Milan in 1967, Pomellato's creations are the epitome of craftsmanship, brought to life by skilled goldsmiths. As part of the esteemed Kering Group, a global leader in luxury fashion, leather goods, jewelry, and watches, Pomellato is committed to fostering an inclusive and eco-conscious environment, proudly achieving 100% responsible gold purchasing.
Role & Responsibilities
- Drive retail sales by effectively selling merchandise.
- Meet and exceed personal and store sales targets set by management.
- Deliver exceptional customer service by creating a welcoming environment and demonstrating comprehensive product knowledge.
- Maintain awareness of product information and inventory.
- Accurately process sales transactions and manage cash and media accountabilities at POS registers.
- Develop and maintain strong client relationships through clienteling.
- Assist in merchandising, display maintenance, and store housekeeping.
- Ensure the store is orderly and adhere to presentation standards for jewelry.
- Coordinate merchandise repairs with the Corporate office.
- Assist in merchandise processing, replenishment, and floor stock monitoring.
- Adhere to company policies, procedures, and practices, including signing, pricing, and loss prevention.
- Manage deliveries, including lifting and stocking merchandise.
- Communicate customer requests to management.
- Participate in inventory management through cycle counts and semi-annual audits.
- Report any theft or suspected theft to appropriate parties immediately.
- Perform additional duties as assigned by management.
Qualifications
- Proven track record of exceeding individual and store sales targets.
- Experience in building lasting relationships with customers and team members.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Adaptability to changing customer and business needs.
- Strong organizational skills and attention to detail.
- Excellent oral and written communication skills.
- Proficiency in computer literacy.
- Prior luxury retail experience preferred.
- Proficiency in a foreign language is a plus.
Skills
Experience
Prior experience in luxury retail is preferred, with a demonstrated ability to exceed sales targets and build strong client relationships.
Benefits
Pomellato offers a diverse and inclusive work environment, with opportunities for professional growth within the Kering Group.
Culture
Pomellato fosters a culture of diversity, equality, and sustainability, encouraging employees to express their talents individually and collectively. The brand is dedicated to creating an inclusive workplace that adapts to a changing world.