Operations Specialist

Location TokyoTokyoJapan
Type Full-Time
Seniority Mid-Level
Posted Nov 11, 2025
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Pomellato seeks an Operations Specialist in Tokyo, Japan. This role involves logistics, inventory management, and cross-functional communication within the luxury jewelry sector.

Overview

Pomellato, a distinguished name in the luxury jewelry sector, operates under the illustrious Kering Group, a global leader in luxury fashion. As an employer, Pomellato is committed to fostering an environment of creativity and innovation, offering its employees the opportunity to work within a dynamic and prestigious brand that values craftsmanship and excellence.

Role & Responsibilities

  • Oversee the inventory management of jewelry and packaging, including planning and executing biannual inventory checks across all Pomellato Japan locations.
  • Collect, analyze, and report inventory data to the Operations Senior Manager and Finance team.
  • Manage logistics and repair coordination by liaising with outsourcing warehouses and repair vendors to ensure seamless operations.
  • Coordinate international and domestic shipping, including preparing shipping documentation and assisting with customs clearance.
  • Supervise quality control processes and assist in managing vendor contracts and processing invoices.
  • Maintain and update data in Salesforce and other relevant systems, ensuring accuracy and efficiency.
  • Act as a point of contact for store staff regarding shipment status, repair updates, and operational issues.
  • Gather feedback and propose improvements to workflow and service quality.

Qualifications

  • Minimum 3 years of experience in logistics, operations, or supply chain coordination, preferably in the retail industry.
  • Business-level proficiency in Japanese and English; Italian is a plus.

Skills

Strong organizational and communication skills. Proficiency in Microsoft Office and Salesforce, or a willingness to learn. Detail-oriented with a proactive mindset. Ability to work autonomously and under pressure. Results-oriented with a willingness to grow into a managerial role.

Experience

A minimum of 3 years in logistics, operations, or supply chain coordination, preferably within the retail industry.

Benefits

Employees at Pomellato enjoy a range of benefits, including opportunities for professional growth within a globally recognized luxury brand, and a collaborative work environment that values creativity and innovation.

Culture

Pomellato fosters a culture of excellence and innovation, encouraging its employees to contribute creatively to the brand's success. As part of the Kering Group, Pomellato is committed to sustainability and ethical practices, providing a supportive and inclusive workplace.