Jewelry Sales Associate

Overview

Pomellato is an Italian jewelry maison renowned for its bold use of coloured gemstones and artisanal craftsmanship; its collections such as Nudo, Iconica and Mama non Mama are produced in Milan ateliers. The brand is part of a global luxury group and operates through selective boutiques and department store locations that emphasise design-led, client-focused retail experiences.

Role & Responsibilities

• Provide personalised, face-to-face sales and styling of Pomellato jewellery and coloured gemstones, communicating product features and craftsmanship to clients.
• Develop and maintain client relationships through proactive clienteling, management of customer records, follow-up communications and invitations for events or launches.
• Execute daily boutique operations including opening/closing procedures, POS/cash handling, ordering and replenishment, inventory control and stocktaking.
• Implement and refresh visual merchandising and product displays according to season and campaign guidelines to preserve brand presentation standards.
• Support store-level marketing and administrative activities such as preparing and sending product or event communications, and other operational tasks as required.

Qualifications

• Minimum three years of direct, face-to-face sales or client advisory experience to private clients within luxury sectors (luxury brands, cosmetics, automotive, real estate); department-store external sales experience is an advantage.
• Demonstrated ability to identify latent customer needs and convert them into tailored product proposals and closed sales (3+ years).
• Proven track record of building stable customer relationships and contributing to individual and store sales targets.
• Retail jewellery experience or substantive jewellery knowledge is desirable but not mandatory.
• Collaborative team player who can represent Pomellato’s craftsmanship and aesthetic with accuracy and enthusiasm.

Skills

Experience

At least three years of direct, advisory retail or client-facing sales experience serving private clients in the luxury sector. Preference for candidates with department store external sales or proven achievement against sales targets; jewellery retail experience is a plus.

Education

High school diploma or equivalent; tertiary qualifications in retail, fashion, luxury management or hospitality are advantageous but not required.

Culture

Pomellato cultivates a creative, atelier-driven culture that values craftsmanship, colour and contemporary Italian design. Boutique teams work collaboratively to deliver refined client experiences and to uphold the brand’s high standards of presentation and service.