Jewellery Sales Associate
Pomellato seeks a Sales Associate at Ginza Mitsukoshi, Tokyo — client-facing luxury jewellery sales role focused on coloured gemstones and boutique operations.
Overview
Pomellato is a Milanese fine-jewellery maison renowned for bold, colour-driven designs and atelier craftsmanship. As part of a major luxury group, the brand balances artisanal production with an international retail network and a clientele that expects personalised service and product expertise.
Role & Responsibilities
- Deliver personalised, consultative sales of Pomellato jewellery — including coloured-stone pieces — adapting suggestions to each client’s style and latent needs.
- Manage all front-line boutique and department-store retail operations: opening/closing procedures, POS/cash handling, order placement, stock control and periodic inventory counts.
- Maintain and update visual merchandising and product displays in line with seasonal launches and brand directives.
- Administer customer records and CRM activity; prepare and dispatch communications for new arrivals, events and client invitations.
- Perform related administrative and operational tasks to support boutique performance and client service continuity.
Qualifications
- Minimum three years of client-facing sales experience in luxury retail or client-sale environments (luxury brands, cosmetics, automotive retail, real estate).
- Proven track record of identifying clients’ latent needs, delivering tailored proposals and consistently meeting sales targets.
- Experience in department-store external/VIP sales is advantageous.
- Knowledge of fine jewellery, gemstones, or prior jewellery retail experience is preferred.
- Demonstrated ability to collaborate within a team to achieve individual and store objectives and to represent the brand’s craftsmanship and aesthetic with credibility.
Skills
Experience
At least 3 years of direct, face-to-face sales experience to individual clients within luxury goods or comparable high-end sectors; department-store VIP/external sales experience is a strong plus.
Education
High school diploma or equivalent; vocational training in retail, sales, or jewellery is advantageous.
Culture
Pomellato emphasises artisanal excellence, creative expression and a refined client service ethos. The workplace values meticulous attention to product detail, collaborative teamwork across boutiques, and a client-centric approach aligned with the brand’s Milanese craftsmanship.